Compassionate Care in an Intimate Quaker Home

“My mother was a resident at Avenue House for 6 years. During that time she received excellent care from all the staff who are very friendly and who always treated her with kindness and respect. Sadly my mum’s condition deteriorated recently and she needed end of life care. I cannot praise the staff enough for the excellent care she (and I ) received during this sad and difficult time. Avenue House staff really take the time to get to know all the residents and I always felt she was safe and well cared for in her final home.” 

“My mother has received only high quality care with regular check ins with the family, looking after the regime of medicines, eye tests etc and also dealing with all the occasional exceptional stuff – my mum has had two falls over the two years she has been at Avenue House both of which were managed highly professionally. The building, facilities and gardens are all good. Residents have regular entertainments and a varied menu. Avenue House is also exceptionally affordable. Its also great that the place has a Quaker ethos – my mother is a Quaker and the Sunday Meeting for Worship is an important part of her week.”

“Very friendly, down to earth, approachable staff, small scale, good food, ideal location, good at organising medical appointments, and will even take my aunty shopping to buy essentials!. overall, I am very happy with the care provided!

“Mum moved here in February this year after an unsuccessful stay in sheltered accommodation where she had been very lonely. Immediately she felt welcomed and at home here, and has been very happy the whole time. She has a lovely room, she enjoys her food and has found a good balance of community and personal space. The staff couldn’t be more caring and have always treated her with kindness and respect. They also monitor any health needs well and respond quickly to them. It is a great relief to me to know that she is so happy and well cared for.”